Refund & Service Guarantees

Your Satisfaction, Guaranteed

At DriverX Mobile, your business is our business – and we stand by our service with transparent guarantees that remove all guesswork.

14-Day Risk-Free Trial

• Complete Peace of Mind: Try DriverX Mobile for 14 days from activation. If you’re not entirely satisfied, cancel and receive a full refund on your plan charges – no restocking fees, no complications.
• Device Returns: Eligible handsets and accessories can also be returned in like-new condition within this window, subject to standard inspection.

Service Reliability Credit

If your service experiences an unscheduled outage exceeding our guaranteed thresholds (excluding acts of nature, misuse, or mandated maintenance), you may qualify for prorated credits or adjustments – aligned with FCC consumer fairness guidelines.

Industry-Leading Device Protection

Every new device comes with a 12-month manufacturer warranty, and extended DriverX Protect plans are available for even greater assurance.

How to Claim

File any refund, credit, or warranty claim directly through the DriverX Mobile app, online portal, or by speaking to our expert support advisors – ensuring a streamlined, professional resolution every time.

Because Your Trust Drives Us

DriverX Mobile was built for drivers – and we’ll always keep your satisfaction front and center with industry-best policies and unwavering integrity.